Terms of service

Last updated 13 November 2026

These terms apply to services provided by Scaler Solutions, a sole proprietorship registered in India and owned by Kartik Thukral. Each client engagement is also covered by a written agreement or proposal. If that agreement differs from these terms, the agreement applies.

Services

We provide paid social advertising management for platforms including Meta (Facebook and Instagram) and TikTok, along with campaign strategy, creative testing and reporting. We also produce the ad creative we run, including UGC videos, slideshows, carousels, static and animated ads, partly under our studio brand OneShot Creatives.

Fees and payment

• Fees are a monthly management retainer, a commission on agreed results, or a combination, as set out in the client agreement.
• Invoices are issued by Scaler Solutions, usually in US dollars, and are paid by bank transfer within the period stated on the invoice.
• Advertising spend is paid by the client directly to the advertising platform. Scaler Solutions does not hold or pay client ad budgets.

Results

Advertising results depend on many factors outside our control, including the product, offer, pricing, website and platform changes. We commit to doing the agreed work carefully and reporting honestly. We do not guarantee specific sales, costs or returns.

Client responsibilities

Clients give us timely access to the advertising accounts, assets and information needed for the work, and confirm that their products, claims and materials comply with the law and platform policies.

Ownership

Once paid for, ads, copy and reports created for a client belong to that client. We may describe the type of work we did in general terms unless the client asks us not to.

Confidentiality

We keep client data, account access and business information confidential and use it only for the client's work.

Ending an engagement

Unless the client agreement says otherwise, either side may end an engagement with 30 days' written notice. Fees are due for work done up to the end date.

Governing law

These terms are governed by the laws of India.

Contact

Questions about these terms: kartik@scalersolutions.com.